FAQ


Facilities

How far is your lot from the airport?

We are located 1.5 miles or 5 minutes from Salt Lake International Airport.

How do I get to Park n’ Jet?

Please Click on Location bar for directions to each facility, otherwise please click the link below.

Directions to North Temple Lot Directions to 850 North Lot

What are your hours of operation?

We are open 24/7, 365 days a year.

Is your parking lot monitored for security?

Our parking lot is monitored 24/7.

Shuttle Service

How soon before my flight should I arrive at Park n’ Jet?

Please allow 15 minutes to check in, park your car, board the shuttle, and arrive at the airport terminal. Also, note that the airport recommends arriving at least 1 hour prior to flight departure. To make your flight, plan to arrive at Park n’ Jet 1 hour and 15 minutes before your flight departure time. Times may vary depending on weather conditions or due to additional security measures conducted by airport security.

How long does it take for the shuttle to get to the airport once it leaves the lot?

The shuttles take 5 – 7 minutes to reach the airport upon leaving the lot.

How long should I expect to wait for a shuttle to pick me up once I return from my trip?

We strive to circulate shuttles through the airport every 5 – 10 minutes. Once you call Park n’ Jet after obtaining your baggage a shuttle is dispatched immediately if it is not already in route. Average wait times are approximately 6 – 10 minutes.

Does Park n’ Jet provide handicap accessible shuttle service?

Yes. Park n’ Jet provides handicap accessible shuttle service for passengers requiring wheelchair accessible transportation to and from the airport. Please contact Park n’ Jet 24 to 48 hours in advance to make arrangements for wheelchair accessible service.

Reservations

Do I need a reservation?

Reservations are not required, but highly encouraged to simplify your travel. For peak travel times such as UEA Weekend, Thanksgiving, and Christmas, we recommend making reservations in advance.

Click here to book a reservation

How do I change or cancel a reservation?

Our website provides for quick and easy access to your reservations. If your an MVP Rewards Member, you can login to your account to view and cancel your reservations. Otherwise, use the link below.

Click here to view or cancel reservations

Most Valuable Parker (MVP) Rewards Program

Do you offer a frequent parking rewards program?

Yes, sign up now to join our MVP Program and earn points every time you park with us. As an MVP member you can track your points online by creating an account.

How do I redeem my points?

Visit our MVP loyalty rewards for details on redeeming points.

Do my MVP loyalty points expire?

MVP loyalty rewards points remain active as long as there is account activity at least once per calendar year.

MVP Program Details

Corporate Traveler Program

Do you provide corporate discounts to companies?

Yes, we offer negotiated rates to companies that enroll in our corporate traveler program.

Corporate Program Details

Other

How do you calculate parking charges?

Our SLC parking rates are based upon a 24-hour period beginning when you check in. Rates are charged by the hour for the first 4 hours thereafter a full day is charged.

Can I combine discounts?

No. You are limited to one coupon discount per stay.

How do I redeem coupons?

We provide promotional coupons on our website on a routine basis. For discount, please print and present coupon to cashier or display coupon to cashier using your smart phone upon exit. Coupons may not be combined with any other offer.